|How do I change quantities or cancel an item in my order?|
1. Click the "My Account" link at the top of our site to view orders you have placed.
2. Then click the "Change quantities / cancel orders" link to find and edit your order.
If it's been any length of time since you first placed your order, just give our office a call at 828-298-4800 to see where we are in the packaging and shipping process and we'll do our best to change your order at that time. We recommend a good old fashioned phone call in this case because an email change might not be seen by us in time to stop your order.
If we've already sent your package, it'll be too late to make any changes. In this case, please refer to our "Returns" policy for more information on how to return an unwanted product.
|How do I track my order?|
|How much will shipping cost?|
We also offer FREE SHIPPING on orders over $149. Learn more here.
|How do I return my product?|
|What should I do if there is a problem with my order?|
|When will my order ship?|